Druid v1.67

Deployment Dates

The table below lists the deployment date of Druid v1.67 across Druid Clouds. To view the Druid Releases Calendar, see Druid ChatBot Releases.

Druid Cloud Community

*.community.Druidplatform.com

Druid Cloud US

*.us.Druidplatform.com

Druid Cloud Australia

*au.Druidplatform.com

Druid Cloud West-Europe (PROD)

*.Druidplatform.com

May 26, 2022 June 09, 2022 June 09, 2022 June 09, 2022

These release notes give you a brief, high-level description of the improvements implemented to existing features.

If you have questions about your Druid tenant, please contact support@Druidai.com or your local Druid partner for more information.

What's New

  • Translation Tool - Enables translators and bot authors with specific access permissions streamline multilingual bots by easily translating bot elements from a centralized place within the Druid Portal.
  • Note:  This is a tenant feature, if you want to activate it for your tenant, get in touch with Druid Support.

    For more information, see Translation tool.

  • Training phrases for input mapping. This release introduces a powerful feature, training phrases for flow steps with input mapping, which enables bot authors to enhance the bot’s NER.
  • For more information, see Improving bot’s NER.

  • eSign full support for Namirial callback. This release introduces support for all metadata transmitted at callback: WorkstepId, EventType, Source, Time, Description, RecipientEmail, EnvelopeId and RecipientOrder. For description of the callback response parameters, see System Entities, [[NamirialEnvelope]].
  • Processing additional Namirial Callback information. Bot authors can start two conversations in parallel for the same envelope Id to process additional envelope information without interfering with the main conversation (setting secondary=true). In this regard, specific secondary parameters are available in system entity [[NamirialEnvelope]]. For more information, see eSign Namirial Integration and System Entities, [[NamirialEnvelope]].
  • Support for Facebook handover protocol. Using Facebook Handover protocol, you can enrich your Facebook Messenger experience by enabling the chatbot and Facebook page owner/administrator to participate in a conversation by passing control of the conversation between the chatbot and the Facebook page Inbox or between your chatbot deployed in Facebook and another Druid chatbot. For information on how to use it, see Handing the conversation over to FB Page Inbox or to another bot.
  • New document templates are available in Druid Vision. You can now perform Optical Character Recognition (OCR) and data extraction from the following types of documents: Jamaican Passport, Jamaican Driving License and Jamaican Voter Identification Card.
  • Facebook channel in Druid on premise deployments. In Druid on premise deployments, the Facebook channel does not use the Microsoft Bot Framework, but direct Druid - Facebook integration.

Improvements

  • To avoid breaking bot’s informational model, when trying to delete an entity referenced by other entities, you get a warning message listing the references.
  • Search functionality is now available on the Bot Entities page to help you easily find a specific entity when you have a complex bot informational model.
  • New properties are available in the WebChat Editor, which allow bot authors do extensive customization of the webchat header: showChatTitle, showCloseButton, showChangeSideButton, showLanguageSelector, showIcon, showAvatar, showVoiceInputSelector, showReload and showReset. For description of these properties, see WebChat Common Styling and Behavior (Bot framework v4).

Bug Fixes

  • When removing a page from an active FB channel, deleting the channel caused the Facebook channel to remain in status “Inactivating”. Users are no longer allowed to remove pages from active FB channels.